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In this profile, we learn how the VOA is providing shelter to families in need.

"I definitely felt very low before I came here."

Johanna Rodriguez lives paycheck to paycheck. As a working mom, she never expected to be homeless. But she was unable to make rent, and was evicted by her landlord.

"I couldn't pay back what I owed him, plus lawyer fees. He went ahead and processed the eviction notice. The Marshalls came, and I had 72 hours to get out,” said Rodriguez.

Johanna found shelter, safety and support at the VOA's Emergency Family Shelter, The Guest House. Here, the mother of four learned about available resources and that she is not alone.

"Not only is it a shelter, it's like a little community because you get to know, parents, ya know, there's families that come in and out but you get to know the families and you know you're not the only one in this situation."

The staff at the VOA's Guest House is also helping her with resources to find an apartment and help her husband find employment. Johanna is grateful the VOA can provide her and her family the encouragement they need during a difficult time.

Jacquetta Calhoun is the homeless housing director for the Guest House. She says Johanna's story is repeated throughout the community.

"We see single moms with maybe four or five children making sure they stay in school, go to school, be a part of activities in the community. And so we are very compelled, not just by our job, but by our nature to make sure that the kids are living a successful and happy life as much as they can while they are here transitioning into their permanent housing," said Calhoun.

That transition is what's helping Johanna Rodriguez stay positive and have hope for a better future for her and her children.

"Being here now I know there are different areas in Rochester that can help me and other resources that can help me."